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Use the form below to send us your feedback or report any problems you have experienced while either finding information or booking a shipment online. Your comments are important to us and will help us in ongoing improvement. You can alternatively call our Customer Service toll free number 1800 22 6161/ 1800 209 6161 to provide us your feedback.

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Shipping Services

Express or less urgent, small packages or heavyweight, choose FedEx to deliver your shipments to over 220 countries and territories worldwide and 880 locations within India.
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We’re constantly finding new ways to do more for our customers. Below, you’ll find a number of the reasons our customers choose FedEx – and stick with us. And though we don’t like to brag, we’re also proud of the many awards we’ve won for customer service and employee satisfaction.

The FedEx difference

Choice
Our wide range of shipping services means you’ll always find the right options for whatever you’re shipping. Domestic or international, we ship to over 220 countries and territories worldwide and to over 880 locations in India. Whether it’s express shipping or less-urgent delivery, small boxes or heavyweight, a single package or multiple parcels at the same time, we have all the shipping services you need.
Savings
Sound packaging is vital to the swift delivery of your shipment. So we’ve developed our own range of ready-to-use, self-sealing international shipping supplies – boxes, tubes, envelopes and more. These are provided complimentary with our international shipping services.
Simplicity
With our intuitive, free online tools, you can manage your shipments and then track their progress in real-time.
Reassurance
We provide proof of delivery on every invoice, so there’s no room for doubt.1
Money-back guarantee
Serious about time-definite delivery? So are we. We back FedEx Express® international shipments with a money-back guarantee.2
Find out more »
Live support
We ship to more than 220 countries and territories worldwide and 880 locations within India, and we’ve got customer service centres around the globe. Call anytime you need help, or choose to chat online on fedex.com.
Awards and recognition
FedEx Express® has been recognized for a range of achievements in the past year alone, from providing outstanding service to being a world-class employer. See the full list here Awards & recognition »
Peace of mind
Make FedEx your shipping company and you can ship to 220 countries and territories worldwide and 880 locations within India, with complete confidence. Our unrivalled customs clearance expertise gives you peace of mind.
1. Not available in all territories.
2. Money-back guarantee: please see Conditions of Carriage for details.
You can count on FedEx for reliable delivery of your Domestic shipments. Designed specifically to meet the needs of the Indian Domestic market, these air and ground services have been introduced to address your commercial and non-commercial shipping requirements.

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FedEx Priority OvernightTM

An intra-India door-to-door next business day(1) express delivery service for all your documents and non-commercial(2) consignments.

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FedEx Standard OvernightTM

An intra-India door-to-door next business day(1) express delivery service for all your commercial(2) consignments.

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FedEx EconomyTM

An intra-India, door-to-door day definite(1) express delivery service for all your small ground consignments.

Restrictions and Regulatory Guidelines

Restrictions and Items not accepted for Carriage
Regulatory Guidelines

1 Transit and Delivery commitments may vary depending on pickup time, origin, destination and force majeure events. Please contact Customer Service for further details.
2 Non-commercial consignments are consignments which do not involve ‘Sale of Goods’, have a declared value up to Rs.5000 and an actual weight not exceeding 31kgs per piece. Commercial consignments are consignments which involve ‘Sale of Goods’, have an invoice value up to Rs.50,00,000 and an actual weight not exceeding 68kgs per piece.

Whether it’s an important document or a gift you are sending to your loved one, FedEx has the service option that best suits your requirements.

You can choose our time- definite FedEx International Priority® service if the shipment is urgent. If the shipment is less urgent, you can opt to send it through FedEx International Economy® service.

For all your outbound shipments when the heaviest package weighs no more than 68kg

Your destination Your transit time * Your FedEx service
URGENT
Europe 2 days FedEx International Priority® >
USA 2 days FedEx International Priority® >
Canada 2 days FedEx International Priority® >
Latin America 2 – 4 days FedEx International Priority® >
Asia 2 days FedEx International Priority® >
Middle East 2 – 3 days FedEx International Priority® >
Africa – Oceania 2 – 4 days FedEx International Priority® >
LESS URGENT
Europe 4 days FedEx International Economy® >
USA 4 days FedEx International Economy® >
Canada 4 days FedEx International Economy® >
Latin America 4 – 6 days FedEx International Economy® >
Asia 4 days FedEx International Economy® >
Middle East 4 – 5 days FedEx International Economy® >
Africa – Oceania 4 – 5 days FedEx International Economy® >

* Transit times and delivery commitments may vary depending upon exact origin, destination and nature of goods carried. For further details, contact Customer Service

Whether you are an experienced shipper or just getting started, booking shipments online is quick and easy. We’ve got just a few steps to help you book your shipment online.
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Choose to send your document or parcel, by selecting the relevant option from the Ship section.
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Prepare the Waybill for your shipment by filling in the required information.
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While filling in the Waybill, you can schedule a FedEx pickup from your doorstep. You can alternatively drop the shipment to the nearest FedEx station or FedEx World Service centre.
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After completely filling the Waybill online, print a copy. Along with the copy of the Waybill, ensure you have all the necessary documents for your shipment. Keep the package in open condition for the FedEx courier to inspect. For more on shipping, click here, to read about our FAQs on shipping.
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After handing over the shipment to FedEx, you can then track your shipment and get delivery information.